Get ready for three memorable days. Connect!2000 is jam-packed with numerous strategic sessions and insightful (and humorous) keynote addresses on the future of CRM and eBusiness. Plus, you'll make valuable professional connections at the CRM Expo and fun social events in historic Boston, Massachusetts.
Sunday, August 6, 2000
	1:00pm – Registration Desk opens, Sheraton Boston 4:00pm – Opening Reception CRM Expo
Monday, August 7, 2000
	7:30am – CRM Expo Open, Continental Breakfast Served 9:00am – Keynote: Donald Peterson 10:00am – Morning Sessions 12:00pm – CRM Expo Open/Lunch Sheraton Ballroom 1:30pm – Afternoon Sessions 3:30pm – Break/CRM Expo Open 5:00pm – Keynote: Michael Treacy 6:30pm – Reception at the New England Aquarium
Tuesday, August 8, 2000
	7:30am – CRM Expo Open, Continental Breakfast Served 9:00am – Keynote: Janice P. Anderson 10:00am – Morning Sessions 12:00pm – CRM Expo Open/Lunch Sheraton Ballroom 1:30pm – Afternoon Sessions 3:30pm – Break/CRM Expo Open 5:00pm – Keynote: David Barry 6:30pm – Back Alley Bash
Wednesday, August 9, 2000
	9:30am – Closing Brunch and Video 11:00am–6:00pm – Connect!2000 Prospect Day
Wednesday, August 9, 2000 – Friday, August 11, 2000
	Post-conference Training